I bought my family a fast-food lunch last week. The place was run by a hard-working immigrant still struggling with her English. Yet in the three minute exchange over my order, she gently tried to upsell me three times. ‘Would … Continue reading
Australian photo retailing depends on your custom – and right now, with the dollar at all-time highs, competition from offshore/online camera stores threatens that relationship like never before. Everyone loves a bargain, and at the moment there’s no doubting some … Continue reading
Bestphotolist, a general photo retailers’ forum (subscribe via the PMA US website), is mostly concerned with exchanging information on technical and business issues such as where to find a widget for a Noritsu printer, or the best software for producing … Continue reading
December 16, 2010: We don’t know who ‘Robert Jag‘ is, but we are certain he has worked behind a camera sales counter, and we love his work! Thanks to Tim Jones from Perfect Prints in Hobart for forwarding this link … Continue reading
October 26, 2010: Australia Post and eBay have initiated a streamlined ‘click and send’ service to eBay sellers. One of the issues that prevent people engaging more with online selling is the chore of getting to the post office to … Continue reading
As a market response to the on-going discussion on photo print pricing, IPS is launching a Xmas special, offering independent retailers a 5.5c cost per print paper and chemistry bundle for most modern digital minilabs! Want to go direct to … Continue reading
September 9, 2010: In a development which should interest independent photo retailers, the Australian Competition and Consumer Commission has granted interim authorisation to allow buying group, Liquor Stax Australia, to collectively bargain with a range of suppliers. Independent liquor stores … Continue reading
August 19, 2010: Peter Budd’s slim but extremely useful photo retail marketing text, 4 Steps To Creating A More Profitable and Resilient Photo Business, is well worth the $65 investment, not least because it includes a special offer of an … Continue reading
August 11, 2010: COSBOA, the organisation which claims small businesses as its constituency in Australia, has put together a ‘wish list’ of policy changes in the context of the Federal election. We’ve decided to run this summary of COSBOA’s requests … Continue reading
July 8, 2010: The Marketing Ideas Exchanges convened by Bill McCurry over the past few PMA conventions have been a highlight for retailers looking for profitable innovation in their businesses. The ideas emerging from these sessions are arguably more valuable … Continue reading
